Frequently Asked Questions About Spin Cycle Wash and Dry
Laundromat:
What are your hours?
7 days a week from 6am to 10pm
What time is last wash?
8.30pm
Can I pay by credit card?
Yes, credit cards are accepted!
Where can I get my comforter washed?
We have machines that are large enough to wash king-size comforters.
Wash & Fold:
What are your wash and fold hours?
7AM-5PM
What is the turnaround time?
Next day (same day service is available)
Is there a minimum order?
15 lb.
Do you use a good detergent?
Tide, Gain, Clorox, Fresh & Clean, Bounce, Bleach. (Downy if requested is $0.50 extra per 10 lbs.)
What happens if clothes are lost or damaged?
Depending on verified damage caused by the launderer. We will pay for items damaged by us with receipts.
Pickup & Delivery:
What is the turnaround time?
Next day if picked up by 6pm
What if I can't be home when you pickup?
Tell us in the software where you will leave your clothes. It might be on the front porch, on the back porch, behind the fence, by the apartment door, in the lobby, with the apartment manager, or in an unlocked garage.
Is there a minimum order?
25 lb. minimum order.
If I sign up to be a recurring customer, what happens when I go on vacation?
Just put a hold on your account in the software. We'll be back on the date you tell us.
Do I have to sign a contract?
No, there are no contracts. We know you will stay with us as long as we do a good job.